Frequently Asked Questions

Rotate and or flip. Rotate the mattress from bottom to top every six months, the zones are mirrored on either end.

Any base however, we do recommend slatted bases for breathability, with slats 8 – 10cm apart.

There are no chemical treatments to enhance fire retardant properties.

The open cell construction of latex promotes airflow. Natural movement during sleep on a latex mattress encourages air to move in and out through the open-cell structure and the pinholes. This prevents heat Retention. Zenna allows extra movement of air when moving during your sleep. This happens because when you move on the open-cell structure of latex, it creates a ‘pump and suck’ effect that encourages air to move into the area you just vacated.

Millions of interconnecting bubbles, this means that every tiny little bubble that makes up latex is connected, thus creating a lung that inhales and exhales as you move on the mattress. Latex has the least heat retention compared to all mattresses using synthetic foams.

Open cell mattresses draw warm air away from the body while allowing cool air to flow through. Heat ruins quality sleep. By pulling the warmth away from the body and allowing cool air in, the open cell technology of latex mattresses allow you to keep your cool and get a great night’s sleep.

Latex has never been hot. It is because foam layers were glued on top of the latex that people thought latex is hot. With a natural latex block and a natural cover, heat will not be an issue.

Yes

 Yes, all though Zenna has a zip-off washable cover, we recommend a mattress protector as it will be washed more frequently than the zip-off cover. Think of it as a mattress insurance policy. 

We stock bamboo mattress protectors for your convenience:

https://www.zennalatexmattress.com.au/product/bamboo-mattress-protector/

Due to the resilience of rubber Latex mattresses are the most suitable for adjustable bed basses.

Yes

There are restrictions on getting rid of your old mattress. Thankfully a company called Land Savers will happily pickup your old mattress ($35 per piece) and recycle it for you!

For more information head to www.softlanding.com.au or call 1800 763 852

A Natural zip off washable cover ensures no skin cell or dust mite build up, a mattresses weight can double over 10 years with what they collect, and if any accidents happen, it can be removed and washed.

The natural zip off washable cover can be washed at 30C degrees.

Yes, natural latex mattresses are repellent to dust mites,  mold, mildew and other types of bacteria. A latex mattress is the only mattress which is naturally resistant to dust mites. Latex, which is made from the sap of the rubber tree, is naturally resistant to dust mites as it is an inhospitable environment for them to thrive in.

The Zenna is a genuine medium, years of customer feedback has allowed us to establish this, our customers are very happy with this. Flip for a firmer or softer feel.

Flip for a firmer or softer feel.

Natural Bamboo fabric

Zenna’s is a 100% natural Product, a healthy alternative that is Chemical free. Most mattresses are petroleum based and use adhesives that give off toxic fumes as they age, creating air pollution.

Zenna’s business model is based on low mark ups and high volumes together with savings from not operating from staffed showrooms.

We accept Mastercard, VISA, Amex, PayPal and Zip Pay. We operate online or Call Us on 02 9437 6172

No

NO glues, chalks, fillers, foams, harmful chemicals, or metals. Zenna is one solid block of latex, Not layers.

Our mattresses are manufactured in Belgium.

No, 99% are content with the comfort provided by the genuine medium mattress.

Zenna mattresses last up to 25 years.

Latex can have a new smell which isn’t strong nor offensive, this will dissipate in the first few days.

Extremely important, children do their growing in their sleep, so correct posture and support are crucial.

Single – 25kg, King Single – 29kg, Double – 39kg, Queen – 45kg, King – 49kg

20cm’s in total

The Zenna King Size mattress is designed with two long single latex cores placed side by side within a king-size bamboo cover. This concept is inspired by the long-standing hotel industry practice of zipping two long single mattresses together to create a king-size bed for couples. When shared accommodations are needed, the mattresses can simply be unzipped and used as two separate long singles.

Zenna customers appreciate this design for several key reasons:

• Easier to handle – Rotating two long single latex cores is far more manageable than moving a heavy king-size mattress.
• Single-person rotation – A long single core can be rotated by one person, whereas a king-size mattress typically requires two to three people.
• Custom comfort – One partner can sleep on the softer side while the other prefers the firmer side.
• Convenient for moving – Unzipping the cover allows you to carry half the mattress at a time.
• Minimizes partner disturbance – Independent cores reduce motion transfer between sleepers.
• Versatile setup – By purchasing long single covers, the mattress can be converted into two long singles.
• Seamless comfort – Unlike innerspring systems, latex has no rigid edges, and the cover prevents shifting, ensuring no lump, gap, or join in the center.
• Customizable option – If preferred, a king-size mattress with a single latex core can be ordered, though no customer has ever requested this.

This design offers flexibility, convenience, and enhanced comfort, making it a popular choice among Zenna customers.